Open Source Software
Open Source Software for Windows
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Blender is the free open source 3D content creation suite, available for all major operating systems under the GNU General Public License
Shutter is a feature-rich screenshot program. You can take a screenshot of a specific area, window, your whole screen, or even of a website - apply different effects to it, draw on it to highlight points, and then upload to an image hosting site, all within one window. Shutter is free, open-source, and licensed under GPL v3.
Recordmydesktop is a desktop session recorder for GNU / linux that attemps to be easy to use, yet also effective at it's primary task.
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS!
Notification tags on OTRS FAQ
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.